Privacy Policy — 777mma
Your privacy matters to us. This policy explains exactly what personal data 777mma collects, why we collect it, how we protect it, and the rights you hold over your information.
1. Introduction
This Privacy Policy ("Policy") describes how 777mma ("the Platform", "we", "us", or "our") collects, uses, stores, shares, and protects personal information submitted by users ("you" or "your") when accessing or using the website at https://777mma.pro and all related gaming, betting, payment, and account services offered through it.
777mma operates as an online casino and sports betting platform serving players in Bangladesh. We are committed to handling your personal data with transparency, integrity, and care. This Policy is written in plain English so that every player understands how their information is treated — not just legal professionals.
By registering an account, using the 777mma platform, or submitting any personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein. If you disagree with any aspect of this Policy, you should not use the 777mma platform.
This Policy should be read alongside the 777mma Terms and Conditions, which govern your use of the platform as a whole. We may update this Policy periodically. The date at the top of this document reflects the version currently in force.
Scope: This Policy applies to all personal data processed in connection with the 777mma platform, regardless of the device or browser used to access it, and regardless of whether data is submitted directly by you or collected automatically through your interaction with the platform.
2. Data We Collect
777mma collects personal data through several channels: information you provide directly during registration and account management, information collected automatically as you interact with the platform, and information received from third-party payment processors and identity verification providers. The categories of data we collect are described below.
Identity and Registration Data
Full legal name, date of birth, nationality, residential address, email address, and mobile phone number. Collected during account registration and used to verify your identity, manage your account, and fulfil legal compliance obligations.
Payment and Financial Data
Mobile banking wallet identifiers (bKash, Nagad, Rocket, Upay), bank account details used for transfers, transaction history on the 777mma platform including deposit amounts, withdrawal requests, bet placements, and game results. Payment card details (Visa, Mastercard) are processed by our payment partners and are not stored by 777mma directly.
Verification Documents
Copies of government-issued identification documents such as National ID Card (NID), passport, or driver's licence, and proof of address documents such as utility bills or bank statements. Collected as part of our Know Your Customer (KYC) process for account verification and fraud prevention.
Device and Technical Data
IP address, device type, operating system, browser type and version, screen resolution, time zone, and unique device identifiers. Collected automatically when you access the platform via cookies and server-side logging systems.
Usage and Behavioural Data
Pages visited, features used, games played, bets placed, session duration, click patterns, and navigation paths through the platform. Used to improve user experience, detect irregular activity, and tailor promotional content where you have consented to receive it.
Communications Data
Records of correspondence between you and 777mma support, including live chat transcripts, support ticket content, and email exchanges. Retained to ensure consistency of service, resolve disputes, and support internal training and quality review.
3. How We Use Your Data
777mma processes personal data only for legitimate purposes that are proportionate to the data collected. We do not sell personal data to third parties for their own marketing purposes. The following describes the primary purposes for which your data is used.
- Account Management: To create, maintain, and administer your 777mma account, authenticate your identity at login, and process account-related requests such as password resets and profile updates.
- Payment Processing: To execute deposits, process withdrawal requests, reconcile transactions, investigate payment discrepancies, and comply with financial record-keeping obligations.
- Identity Verification (KYC/AML): To verify that you meet the minimum age requirement of 21 years, confirm the authenticity of your identity documents, and comply with applicable anti-money laundering obligations.
- Platform Security and Fraud Prevention: To detect and prevent fraudulent transactions, bonus abuse, account takeovers, money laundering, and other prohibited activities as defined in the Terms and Conditions.
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, enforce deposit limits or self-exclusion requests, and comply with responsible gaming obligations.
- Customer Support: To respond to your enquiries, resolve account disputes, process complaints, and maintain a record of support interactions for quality assurance and training purposes.
- Platform Improvement: To analyse usage patterns, diagnose technical faults, test new features, and improve the overall performance and design of the 777mma platform.
- Promotional Communications: Where you have explicitly opted in to receiving marketing materials, to send you information about bonuses, promotions, and new game releases relevant to your preferences. You may opt out at any time via your account settings.
4. Cookies and Tracking
777mma uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and gather anonymised analytical data about how the platform is used. Cookies are small text files placed on your device by the platform and can be read back on subsequent visits.
The following types of cookies are used on the 777mma platform:
Strictly Necessary Cookies
Required for the platform to function. These enable session management, authentication, and security protections. They cannot be disabled without breaking core platform functionality. No consent is required for strictly necessary cookies.
Analytics Cookies
Used to collect anonymised data on page views, session duration, and navigation flows. This data helps us understand how users interact with the platform and informs improvements to design and performance. These cookies require your consent.
Preference Cookies
Remember your platform settings such as language preference, display configuration, and responsible gaming tool settings, so that you do not need to re-enter them on each visit. These cookies improve convenience and are retained for the duration of your account.
You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please be aware that disabling certain cookies may affect the functionality of the 777mma platform, including your ability to log in or maintain an active session.
5. Data Sharing and Third Parties
777mma does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share personal data with third parties only where necessary to operate the platform, comply with legal obligations, or protect the safety and integrity of our service.
The categories of third parties with whom your data may be shared are as follows:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Data shared is limited to what is necessary to process your transaction and verify payment authenticity.
- Identity Verification Providers: Third-party KYC and AML service providers who assist in verifying identity documents and screening against sanctions or politically exposed persons (PEP) databases.
- Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data to enable game functionality and verify game outcomes.
- Technology and Infrastructure Partners: Cloud hosting, server management, cybersecurity, and platform analytics providers who process data on our behalf under strict data processing agreements.
- Legal and Regulatory Authorities: Where required by law, court order, or regulatory instruction, 777mma will disclose personal data to relevant authorities. We will notify you of such disclosures where legally permitted to do so.
Data Processing Agreements: All third-party service providers who process personal data on behalf of 777mma are required to enter into data processing agreements that impose obligations consistent with the protections set out in this Privacy Policy.
6. Data Retention
777mma retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The following general retention periods apply:
Active Account Data
Identity, contact, and payment data associated with an active account is retained for the full duration of the account's active status. This data is necessary to operate your account, process transactions, and comply with ongoing KYC obligations.
Post-Closure Retention
Following account closure, 777mma retains transaction records, identity verification documents, and correspondence records for a minimum period of five years to satisfy anti-money laundering record-keeping requirements and to facilitate the resolution of any post-closure disputes.
Deletion After Retention Period
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents recovery. Anonymised or aggregated data derived from your usage may be retained indefinitely for statistical and platform improvement purposes, as it can no longer be used to identify you.
7. Your Rights
As a user of the 777mma platform, you hold a number of rights in relation to the personal data we hold about you. These rights may be exercised by contacting 777mma support using the contact information at the bottom of this page. We will respond to all valid requests within a reasonable timeframe, typically within 30 days of receipt.
- Right of Access: You may request a copy of the personal data 777mma holds about you, along with information about how it is processed and the legal basis for that processing.
- Right to Rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. You may also update certain account details directly through your account settings.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal obligations that require us to retain certain records.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights and freedoms override those interests.
- Right to Data Portability: Where processing is based on your consent or on a contract between us, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent you have given, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
8. Data Security
777mma implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated regularly in line with industry best practice for online gaming and financial services platforms.
Key security measures in place at 777mma include Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers; encrypted storage of sensitive account data including hashed password credentials; role-based access controls that restrict internal access to personal data on a strict need-to-know basis; regular penetration testing and vulnerability assessments conducted by qualified security professionals; and continuous monitoring of platform activity for signs of unauthorised access or anomalous behaviour.
While 777mma takes data security seriously and employs robust protections, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for logging out of the platform after each session, particularly when using shared or public devices.
Report a Security Concern: If you believe your 777mma account has been accessed without your authorisation, or if you wish to report a potential security vulnerability on the platform, contact our support team immediately at the email address shown in the footer of this page.
9. Minors and Age Restriction
The 777mma platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Account registration requires confirmation that you are of legal age, and we conduct age verification as part of our standard KYC process.
If 777mma discovers that personal data has been collected from a user who is under 21 years of age, that account will be immediately suspended, all associated data will be deleted in accordance with our retention policy, and any funds held in the account will be returned to the verified payment source minus any transaction costs incurred.
If you are a parent or guardian and believe that a minor in your care has registered an account on the 777mma platform, please contact our support team immediately so that we can take appropriate action.
10. Changes to This Policy
777mma reserves the right to update or amend this Privacy Policy at any time. Any material changes to the way we process your personal data will be communicated to registered users via the contact information held on their account before the changes take effect. The updated Policy will also be published on this page with a revised "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the 777mma platform following the publication of any revised Policy constitutes your acceptance of those changes.
11. Contact and Data Enquiries
If you wish to exercise any of your data rights, raise a concern about how your personal data is being handled, or ask a question about this Privacy Policy, please contact the 777mma support team. All data-related requests should be submitted in writing to ensure they can be properly logged and addressed.
Support contact email: [email protected] — this address is displayed as plain text only and is not a clickable link. Please include your registered account username and a clear description of your request in your message.
We aim to acknowledge all written data enquiries within 24 hours of receipt and to provide a substantive response within 30 calendar days, measured in Bangladesh Standard Time (BST, UTC+6). Where a request is particularly complex or relates to a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Related Documents: This Privacy Policy should be read alongside the 777mma Terms and Conditions and Responsible Gaming Policy, both of which are available via the footer links on this page.
Privacy Commitments
Key principles that guide how 777mma handles your personal data
SSL Encryption on Every Page
Every page of the 777mma platform is protected by TLS/SSL encryption. Data transmitted between your device and our servers is encrypted in transit, ensuring that your account details, payment information, and personal data cannot be intercepted.
No Data Sold to Third Parties
777mma does not sell, rent, or trade your personal data to any third party for commercial gain. Data shared with partners is limited strictly to what is needed to deliver the service — payment processing, identity verification, and game functionality.
Your Rights Are Respected
You have the right to access, correct, delete, and port your personal data. 777mma responds to all valid data rights requests within 30 days. Simply contact our support team in writing to submit a request.
Clear Retention Periods
We keep your data only for as long as necessary. Active account data is held for the life of your account. Post-closure records are retained for five years to meet legal obligations. After that, data is securely deleted or anonymised.
Minimal Data Collection
777mma collects only the data that is genuinely necessary to operate your account, process your payments, verify your identity, and keep the platform secure. We do not collect data speculatively or for purposes beyond those described in this Policy.
Opt-Out of Marketing at Any Time
Promotional emails and push notifications are only sent where you have explicitly opted in. You may withdraw consent and unsubscribe from all marketing communications at any time through your account settings, with immediate effect.
Explore 777mma with Confidence
Your data is protected and your privacy is respected. Dive into live casino tables, cricket betting markets, and hundreds of slots — all within a secure platform built for players in Bangladesh. For adults aged 21 and above only.
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